Store policies

Clear terms for online orders and support.

Review the current Ali Hardware policy information for direct checkout, delivery, returns, privacy and account services.

shipping policy

Delivery Information

Delivery expectations for hardware orders, dispatch routes and shipment support.

refund policy

Returns and refund guidance for direct orders and technical hardware lines.

Store terms covering purchases, catalogue use and Ali Hardware services.

How customer, order and enquiry details are handled for online checkout and support.

Need clarification?

Door hardware can depend on handing, frame prep, wiring and project constraints, so contact Ali Hardware if a policy affects a technical order.