Technical support

Specification help before you order

Get practical support for aluminium door hardware, access control and commercial project requirements before committing to an order.

Hardware selection

Confirm the correct lock, cylinder, closer, pull handle, bracket or access-control part for the door system and project requirement.

  • Door handing, backset and frame prep checks
  • Closer size, arm type and opening angle guidance
  • Finish, fixing and accessory compatibility

Access control checks

For electric locks, strikes, magnets, keypads and exit devices, the team can check voltage, fail-safe or fail-secure operation and release logic.

  • 12V and 24V product selection
  • Maglock, strike and keypad compatibility
  • Product documents and wiring notes where available

Trade account support

Approved trade customers can receive project support, schedule review and account pricing as the catalogue is priced and expanded.

  • Dedicated account handling
  • Project pricing support
  • Fast UK dispatch on stocked lines

Need confirmation?

Send the product name, order code or project schedule.

We will check compatibility before you order, especially for locks, closers, access-control hardware and configured lines.

Start trade enquiry